Four Seasons is giving us a lesson in luxury travel and branding. It is not the time to sit and wait to see what the new trends are. If you are in the luxury field, you have to be on top of everything. You cannot afford to be a follower anymore, you need to have the courage to take risks and be a leader and a trendsetter. Your clients expect that you exceed expectations ALWAYS and social media is not an inconvenience. If embraced, it can truly help your team and product.
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